Service & Support

We are dedicated to ensuring the optimum performance of all your Probat Burns equipment. Depend on us for a variety of services and complete support — from product selection and installation through long-term maintenance.

Customer Care

When you work with Probat Burns, you work with a team of knowledgeable specialists who understand your challenges and offer practical solutions.

Control System Integration

Achieve your desired roasting and processing results with easy-to-use control systems. We can enhance your existing systems or install complete control systems for new facilities.

Installation Support

To ensure that your equipment performs at its best from the beginning, we offer supervision for the installation of all mechanics and electrical systems.

Startup and Commissioning

We offer professional startup and commissioning services so you can begin using your equipment promptly for smooth, reliable production.

Spare Parts

We provide original spare parts for all Probat Burns equipment, and we can work with you to determine which parts are suitable for your needs.

Process Enhancements & System Upgrades

We can enhance most equipment and systems to incorporate the latest technologies — from upgraded controls to afterburners.

Rebuilds & Reconditioned Equipment

If your equipment becomes damaged, we can assess it for rebuilding and reconditioning. If we are able to restore your equipment, we ensure our work with a warranty for your protection. We also have used and refurbished equipment available.

Training

We offer complete education and training on all aspects of coffee and cocoa processing. Each session is customized for your needs and covers a range of topics from roasting equipment to coffee preparation. Learn More >

Contact Us

Contact us for more information about our services or to schedule an appointment.